Privacy & Terms

Welcome to the website (hereinafter, the “Site“). The user is invited to carefully read this Privacy Policy made pursuant to articles 13 and 14 of EU Regulation 2016/679 (hereinafter, “GDPR“), which applies whenever the user accesses the Site and decides to browse within it and to use its services, as well as for any other hypothesis of treatment specifically and unequivocally authorized by the user, also by means of links if an express reference is made thereto. Section I of this Privacy Policy provides the user with all useful information to understand how user data is collected and used, while Section II contains detailed information on the use of cookies by the Site.

For any other information on data processing or on cookies, the user can make a specific request by sending an e-mail to the address


Section I – Information on privacy

Data controller

The controller of the processing of personal data collected through the Site, or through any other contact channel used by the user, is DPG Deutsche Parken GmbH (hereinafter, “DPG“), with registered office in Alsterchaussee 17, D-20149 Hamburg (Germany), VAT number DE 302 076 159, belonging to the group [●], (hereinafter the “Group“), which autonomously decides on the purposes and methods of treatment, as well as on the security procedures to be applied to guarantee the confidentiality, integrity and availability of personal data.

Methods of providing the user’s personal data

DPG processes the personal data provided by the user (hereinafter, “Personal Data”):

a) by filling in the appropriate spaces in the “Contacts” section of the Site;

b) through any other communication channel used by the user (e.g. email), including other contact references found on the Site or elsewhere (e.g. sending to company headquarters, corporate email addresses, PEC address).

Purpose of the processing – Optional or mandatory nature of the provision of Personal Data

DPG processes the Personal Data of the user exclusively for the following purposes:

a) to allow the registration of the user on the Site in order to provide and manage the various services offered;

b) to respond to the user’s requests, sent through the “Contacts” section of the Site or through other communication channels, in relation to the services of DPG and the Group, to promotional initiatives, or to the contents and functions of the Site.

The provision of Personal Data for the aforementioned purposes is mandatory so that DPG can meet the needs of the user in relation to the requests made by the same. The omitted, partial or incorrect provision of Personal Data makes not possible to provide the service, as they are necessary for the execution of the requested service.

Processing methods

In relation to the purposes indicated above, the processing of Personal Data takes place through the use of manual, IT and telematic tools with logics strictly related to the purposes themselves and in any case designed to guarantee the security and confidentiality of the Personal Data. No Personal Data of the user are used in order to carry out automated decision-making processes.

Specific security measures are put in place to prevent the loss of Personal Data, as well as the illegal or incorrect use thereof and the unauthorized access thereto. These security measures are adequate in order to minimize the risks of destruction or loss – even accidental – of Personal Data, as well as the risks of unauthorized access or unauthorized processing, or of processing not compliant with the processing purposes indicated in this Privacy Policy. Nonetheless, DPG cannot guarantee that the measures adopted for the security of the Site and the transmission of Personal Data exclude any risk of unauthorized access to, or dispersion of Personal Data by, the devices belonging to the user. The user is therefore invited to verify that his/her device is equipped with adequate software for the protection of the transmission of data on the network, both incoming and outgoing (e.g. updated antivirus systems) and that his/her Internet service provider has adopted suitable measures for the security of data transmission on the network (e.g. firewalls and spam filters).

Subjects to whom the Personal Data may be communicated

DPG is allowed to communicate the Personal Data of the user in its possession to the subjects to whom the communication must be made in compliance with an obligation established by law, by a regulation or by EU legislation.

The Personal Data of the user may be communicated, limited to the Personal Data necessary for the performance of the assigned tasks, to the employees or collaborators of DPG, or of the other Group companies. These subjects are specifically authorized to process the Personal Data and have received adequate operating instructions and precise prescriptions for the processing and the protection of the confidentiality of Personal Data.

Personal Data may be disclosed to IT service providers (such as companies in charge of managing the platforms for the provision of DPG services), to providers of archiving services (such as companies offering hosting services relating to the Site’s activities) or to providers of professional services (such as companies in charge of providing services instrumental to DPG’s activity) which may act, as appropriate, as data processors or independent data controllers.

The updated and complete list of the subjects to whom the Personal Data of the user are communicated, as well as the related data processors, can be obtained by sending a written request to the address

Any transfer of the Personal Data of the user within and outside the European Union will take place in compliance with the appropriate guarantees for the purposes of the transfer itself, in accordance with the applicable laws.

The user has the right to request and obtain a copy of the Personal Data held abroad and to obtain information about the place where such Personal Data are stored by sending a written request to the address

Duration of processing and storage of Personal Data

Personal Data are processed and stored for the time necessary to perform the service requested by the user. Thereafter, Personal Data will be deleted, anonymized or aggregated.

By way of example, for the management of the requests by the user through the “Contacts” section of the Site, or through another contact channel used by the user, the storage of the related Personal Data will take place for the time strictly necessary to process such requests.

The user can request at any time the interruption of the processing or the cancellation or limitation of the processing of his/her Personal Data. However, DPG reserves the right to hold the Personal Data for a further period if this is necessary for any disputes, requests by the competent authorities or pursuant to the applicable laws.

Links to other websites

In the Site, there may be links to other websites managed by subjects other than DPG. Due to the fact that DPG does not control or monitor these sites and their contents, DPG cannot be held responsible for the contents of these sites and the rules they adopt, including with regard to privacy and the processing of Personal Data while browsing the Site. The user is therefore invited, if he/she connects to these sites through the links present on the Site, to carefully read the relevant privacy policies. This Privacy Policy does not apply to third parties’ websites.

In particular, this Privacy Policy does not apply to third parties’ social media platforms. The Site provides links

to these platforms only to facilitate the user in sharing the contents of the Site and to facilitate hyperlinking. The activation of these links does not imply any recommendation or reporting by DPG for the access and the browsing on these platforms, nor any guarantee regarding the contents, the services or the goods supplied and sold by them to the users.

User’s Rights

Pursuant to art. 15 of the GDPR, the user has the right to obtain from the data controller confirmation as to whether or not personal data concerning him or her are being processed, and where that is the case, he/she will be entitled to obtain access to personal data and to the following information:

a)  the purposes of the processing;

b)  the categories of personal data concerned;

c)  the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;

d)  where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

e)  the existence of the right of the data subject to request the data controller to rectify or erase the personal data or restrict the processing of personal data concerning the data subject or to object to such processing;

f)  the right to lodge a complaint with a supervisory authority;

g)  where the personal data are not collected from the data subject, any available information as to their source;

h)  the existence of automated decision-making, including profiling, and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

If Personal Data are transferred to a third country or to an international organization, the user has the right to be informed of the existence of adequate guarantees relating to the transfer pursuant to article 46 of the GDPR.

In addition to the rights listed above, the user can benefit from the rights referred to in articles 16 to 21 of the GDPR.

The user can at any time exercise the aforementioned rights by means of a written request sent to the address

Finally, the user will have the right to lodge a complaint with the competent authority responsible for the protection of Personal Data where the conditions exist.

Applicable law

This Privacy Policy is governed by EU Regulation 2016/679 (GDPR) relating to the protection of individuals with regard to the processing of personal data, as well as to the free movement of such data.


Section II – Extended information on cookie

Use of cookies

This site uses cookies to ensure the proper functioning of the procedures and improve the browsing experience of users. This section provides detailed information on the type of cookies used, the methods of their use within the Site and on their management by DPG and the user.

What are cookies?

Cookies are lines of text acting as computer markers sent by a server to a user’s device (generally to the internet browser) when the user accesses a given page on a website. Cookies are automatically stored by the user’s browser and retransmitted to the server that generated them every time the user accesses the same page.

Cookies have many useful purposes. For example:

  • Cookies can remember the login credentials so that the user doesn’t have to enter them every time he/she accesses a service.
  • Cookies help the owner of the site and third parties to understand which parts of the services are the most popular as they help to see which pages and functions users access and how much time they spend on the pages. By analysing this type of information, it is possible to better adapt the website services and offer the user a better experience.
  • Cookies help the site owner and third parties to understand which advertisements the user has seen in order to adapt a communication and offer a more pertinent service to the user.
  • Cookies help the site owner and third parties to provide the user with pertinent contents and advertising by collecting information on the use of the services and other websites and applications.

First-party cookies are cookies created by the site the user is visiting: only that site can read them. In addition, a website can use external services that also create their own cookies, called third-party cookies.

Persistent cookies are saved on the user’s computer and are not automatically deleted when the user closes the browser, unlike session cookies, which are deleted when the browser is closed.

Browsers are often set up to automatically accept cookies. However, users can change the default configuration so to disable or delete cookies (from time to time or once and for all) with the consequence, though, that the optimal use of some areas of the Site may be precluded. The user can also check the type of cookies stored on his/her browser and remove or further preclude their installation by changing the cookie settings of the browser.

What cookies does the Site use?

The Site uses only technical and analytical cookies. The Site does not use profiling and marketing cookies, social cookies or third-party cookies (with the exception of Google Analytics cookies).

Technical cookies

These cookies are necessary for browsing the Site and for the use of its features, for example to allow the correct viewing of the Site. The data thus collected are processed to ensure that the user can upload the Site, that this can be verified and, if necessary, to allow the restoration of the security and functions of the Site and the server. The collection of this data does not require the user’s consent. However, it is not possible to use the Site without collecting this data and therefore disabling these cookies does not allow the user to browse the Site and use its features.

Analytical cookies

Analytical cookies are used to obtain information on the use of the Site by users. These information may be associated with user’s details such as the domain or country of origin or the browser used. However, the information are analyzed in an aggregate way, without identifying the user. These information can be used for statistical analysis in order to improve the use of the site, to develop general communication strategies in favor of the users considered overall and to optimize the contents of the Site according to the wishes of the users. These cookies can be sent from the site itself or can be provided by third party web analytics tools.

The Site uses only Google Analytics cookies with activation of IP anonymization. This means that within the EU or the EEA, the IP address of the user is anonymized by Google. Only in exceptional cases, the user’s complete IP address is transmitted to Google LLC in the United States and is therefore anonymized there.

Google LLC is certified under the EU-US Privacy Shield. The European Commission has certified the adequacy of the protection provided by the EU-US privacy shield.

The data provided by Google Analytics are stored for [●] months. Google Analytics cookies are valid for 14

months. The Site also uses persistent cookies to memorise if the user has consented or denied the use of Google Analytics cookies as there is a legitimate interest of DPG to prevent the cookie banner from being displayed every time the user visits the Site if this is not necessary. The legal basis for these permanent cookies is art. 6.1 letter f) of the GDPR. Persistent cookies are stored for up to 14 months and are subsequently deleted. The user’s consent or refusal to use Google Analytics is archived for 24 months.

The user is advised to check the Google Analytics page relating to the use of cookies:

The user can prevent the processing of data generated by Google Analytics cookies also by downloading and installing the plug-in available at the following link: An effective opt-out cookie for the Site is present in the browser used by the user. If the user intends to restore the Google Analytics cookies in the browser used by the user, he/she will have to use the above link again. If the user uses multiple devices or browsers, it is necessary to use the aforementioned link for each browser on each device.

How to manage cookies

The user can manage cookie settings as follows:

Technical cookies

These cookies are essential insofar as they allow browsing the Site. This category of cookies cannot be disabled. The technical cookies on the Site are:

Analytical cookies

These cookies collect information on the use of the Site. All information collected by these cookies are used to improve the functioning of the Site.
The analytical cookies on the Site are the following and can be disabled by clicking on the corresponding option:
_____________________ NO YES
_____________________ NO YES
_____________________ NO YES
_____________________ NO YES

How can the cookie settings be changed?

Most browsers are configured to delete cookies from the computer’s hard disk or from the device used, as well as to accept, check or possibly disable cookies through the settings.

Below, we indicate the path to follow to manage cookies from the following browsers:

• Internet Explorer:
• Safari:
• Chrome:
• Firefox:

To limit cookies on any other browser or on a mobile device, it is recommended to visit the official web page of the device manufacturer or of the browser, or to consult the corresponding documentation provided.

What happens if cookies are disabled?

The rules on the protection of personal data provide that the user can disable cookies already administered (so-called “opt-out”).

The user can block the browser’s acceptance of analytical cookies at any time thanks to the add-on for deactivating Google Analytics. This operation will not allow the Site to track navigation information, while maintaining the possibility of use of the contents by the user.

The user can also block the acceptance of technical cookies by the browser at any time. However, this operation may prevent some functions of the Site from being performed correctly. In particular, disabling technical cookies may cause unsatisfactory operation of the Site and/or the limitation of the service offered by the same.

This site uses cookies to allow an efficient use of the same and analytical cookie of third parties to analyse the functioning of the site and statistically evaluate visits by users.

By closing this banner, continuing to browse, or accessing any element of the site without changing the cookie settings, you consent to the use of cookies.

If you want to know more or want to deny consent to some or all cookies, consult the terms and conditions of our Privacy Policy.